|
Shipping Policy
Shipping cost will be shown automatically by adding any product to your shopping cart! (Registration is NOT required)
Please
contact us at
contact@diveculture.com within 7 days
after the shipment notice (we always email our customers on the shipment
tracking number) if you did you receive your shipment or if your received
product is damaged or faulty.
For now we only ships to:
-
Brunei Darussalam -
Indonesia
-
Japan
-
Philippines
-
Malaysia
-
Singapore
- Thailand
|
DiveCulture.com offers
Free Shipping for order above RM150 within Malaysia only!
Estimated shipping travel time is 3~7 business days.
Shipping to Other Countries
Please contact us at contact@diveculture.com if your country is not listed above.
We are constantly expanding our shipping country list based on customer request.
Self Pick-Up
You may choose either one of these slots for self pick-up in Putra Heights, Subang Jaya:
Monday between 8.00pm and 10.00pm
- Thursday between 12.00noon and 2.00pm
|
|
Return Policy
All products sold at DiveCulture.com will have a 7 days return policy!
Returned product must be in its original condition and not abused. Buyer must inform us at
contact@diveculture.com within the 7 days period as of the INVOICE DATE.
DiveCulture.com will confirm with the buyer for the returning arrangement and buyer must ship the
product back at his/her own cost.
Buyer will take full responsibility of the product damage/lost
of the during the return shipment back to DiveCulture.com, thus is advice to use
insured registered shipping. After the 7 days return period, all warranted product
will be claimed under warranty/repair by DiveCulture.com and non-warranty product
is no longer returnable.
Restocking Fees: Unless the product is defective or the return
is a direct result of a DiveCulture.com error, a restocking fee of 15% +
Shipping Cost
may be charged on hardware, accessories, peripherals, parts and unopened
software still in its/their sealed package, and on software that has not been
downloaded if the software is delivered electronically.
|
